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Cruise America C-25, San Francisco, skrevet 3 måneder siden

The San Francisco branch was very poorly organised (long waits despite a cumbersome appointment system, as you have to call ahead, which isn't easy for non-English speakers, vehicles washed but incomplete, etc.). This is the first country where I've experienced this. In contrast, in Denver, the experience was smooth and the team was lovely. So the company is definitely worth recommending (confirmed by our discussions with users of other companies), but be prepared to arm yourself with tons of patience and vigilance when picking up the vehicle. The vehicle was older than expected (6 years instead of 2-4) but efficient. You can really feel the power of the V8 (😉) but also its fuel consumption (22 l/100 km on average), so make sure you locate the cheapest petrol stations on your route and anticipate the distances. All in all, we had a great holiday where we didn't spend our time packing and unpacking our bags like we would have done at a hotel, and where the 25-foot motorhome could travel on almost all the tourist roads. We are happy with our experience.

Cruise America C-25, San Francisco, skrevet 3 måneder siden

Of course, for the price, the vehicle does not have the perfect equipment and comfort of comparable competitors. But the price-performance ratio is correspondingly good 👍🏼 Unfortunately, the San Francisco branch was not exactly as clean as expected. The vehicle had probably been briefly hosed down on the outside during cleaning, but a brush was definitely not used. At the very least, they could have cleaned the windows properly. There were bits of tape all around and on the windows. Apparently, the previous renter had been in the desert and had taped up the windows... Since we managed to at least get it to the point where we could take photos through the closed windows using normal cleaning products, it was clear that they hadn't even tried. The interior had also only been roughly cleaned by the previous tenant, i.e. swept clean. The equipment that was included in the rental, e.g. pots and bed linen, was not necessarily thoroughly cleaned either 🤷🏼‍♂️ We had a much better experience two years ago in Phoenix! Otherwise, we got what we rented and had no problems 👍🏼 In my opinion, the C25 was completely sufficient for four adults and also had clear advantages over the C30. It is much easier to find a parking space, manoeuvre, etc. The couple who travelled with us would have preferred the C30 at the beginning, but now, after our holiday, they would also choose the C25 for their next holiday.

Cruise America C-25, San Francisco, skrevet 5 måneder siden

booking, communication, pick-up and drop-off was very well organised, our campervan is basically fine, we did have 1 that was up against going out, faulty interior, (loose lockers), etc. but certainly didn't get in the way of our holiday... so a big 7.5!

Cruise America C-25, San Francisco, skrevet 5 måneder siden

Very spartan equipment. Microwave came loose during the journey and spread--> not usable.

Cruise America C-25, San Francisco, skrevet 5 måneder siden

After waiting 7 hours to pick up our camper. It wasn't just the drawers that were faulty, but a few other things too. The valve for the black water was defective. The first time we emptied it, all the sauce ran directly over our hands as soon as we opened the lid. A call to the hotline after 45 minutes on the phone only resulted in them being able to fix it for us during an 8 hour repair, which unfortunately we didn't have time for. We then received an additional valve from our neighbouring camper. This then worked. However, we then discovered that neither grey nor black water was being drained completely, which meant that the camper started to stink catastrophically. In addition, the fridge was so overloaded with temperatures over 30 degrees that we regularly had 20 degrees in the fridge and had to dispose of $200 worth of food. For our part, we will never book a campervan through Cruise America again. For the price we paid, we really expected more.

Cruise America C-21, San Francisco, skrevet 5 måneder siden

Pleasant mode of transport for the American West but lacks equipment (no awning or outdoor table, 2 cupboards open constantly, noisy) Very expensive. You have to add insurance

El Monte Class C Medium [D], San Francisco, skrevet 6 måneder siden

The car was heavily used, but overall it was a very good fit for us

El Monte Class C Medium [D], San Francisco, skrevet 6 måneder siden

Our 6th time with El Monte. Sometimes you're lucky and sometimes unlucky. The RV was not properly cleaned inside and the condition was only OK after 44k miles. The fridge was battery operated and therefore not well suited for primitive campgrounds (the engine always has to be started). However, El Monte was very accommodating, which surprised us in a very positive way.

El Monte Class C Medium [D], San Francisco, skrevet 7 måneder siden

The briefing by the technician in San Francisco was excellent. The documentation of the data was correct in the written version, but stored differently in the computer system. This turned out to be the case when it was handed in. However, the paper format was then respected on delivery. Recommendation: always take a photo of the generator status on departure. The refrigerator and the air conditioning showed temperature problems after only three days. Fridge/freezer compartment broke down several times. Food spoilt accordingly. The air conditioning was no longer usable at all in the last three days. Presumption that the coolant had not been topped up accordingly. Not so nice at 38 degrees outside temperature. The return in Denver went smoothly and was very friendly. All in all, the motorhome was in excellent condition. We had booked a 23 feet Womo and received a 25 feet motorhome, with slideout and awning.

El Monte Class C Family Sleeper [FS], San Francisco, skrevet 9 måneder siden

Rented from EL MONTE SFO branch and returned to LAX branch. The vehicle is noisy, the finish is crude, it's far from top of the range. But it does the job, and the value for money is decent. The 2 rental agencies are top-notch, the staff are pleasant, and the check-in and drop-off processes are pretty straightforward.

El Monte Class C Medium [D], San Francisco, skrevet 9 måneder siden

Vehicle in good condition, everything works, the only minus point is the abnormal consumption of the petrol engine, which is 22 - 23 L / 100km, which is no longer up to date for the size of the vehicle. Otherwise, solar panels on the roof, compressor refrigerator, etc. everything is fine.

El Monte Class C Small [C], San Francisco, skrevet omtrent ett år siden

We were very happy with the camper. The model was super new and had everything we needed. The people at El Monte were very helpful and friendly. We can only recommend it!

Britz 4 Berth, San Francisco, skrevet over ett år siden

As I understand it, Britz is a kind of subsidiary of Roadbear. You can't choose a vehicle, but get one that is currently available. But it is cheaper and there is a restriction of max. 2 adults + 2 children (capacity of the smallest camper in the fleet). As a small family we did well with it, had a large camper in good Roadbear quality (more expensive than other providers, but newer campers and the service is right). I would do it again.

Kuga Camper, San Francisco, skrevet 10 måneder siden

We had a great experience with it including a minor setback here and there to the vehicle at the interior. But despite this, the customer service helped us tremendously and we are also definitely very satisfied with the company and vehicle we went out with. Perfect for around town and in nature. Always do check your height with parking and the rest always goes well by itself

Kuga Camper, San Francisco, skrevet omtrent 2 år siden

Despite the somewhat older vehicle, we had no problems with the vehicle. Unfortunately, the vehicle was not very clean in the driver's compartment and the wind and rolling noises during the journey were quite high. In addition, the fuel consumption of about 14 litres is enormous. For taller people, the bed might be a bit too short. Nevertheless, it was a great experience and the camper has everything you need. It is also great that all kilometres are included in the price.

Mighty Class C Medium [MD], San Francisco, skrevet 3 måneder siden

The team on site is very helpful.

Mighty Class C Large [MT], San Francisco, skrevet 6 måneder siden

Great new vehicle with a few drawbacks. The water hose was defective. Couldn't connect it at the 1st campground. Had to buy a new one. The first time we topped up the propane it turned out that the seal was missing. It took us half a day to get a new one, otherwise we wouldn't have been able to cook. The waste water hose was also defective. Wasn't recognisable at first glance. It was disgusting the first time we emptied the black water tank. Everything else was perfect. I would continue to rent my motorhome there.

Mighty Class C Medium [MD], San Francisco, skrevet 8 måneder siden

Collection took quite a long time. Return was uncomplicated. Fresh water hose connections were not tight. But that wasn't a problem. Bedding not suitable for the cold, the hired camping chairs were very cheap. The vehicle itself was fine.

Mighty Class C Medium [MD], San Francisco, skrevet omtrent ett år siden

Insurance did not cover everything despite the high price. The kit we paid for did not include a tablecloth, outdoor chairs or a coffee machine. The caravan was new but the furniture inside was of poorer quality and you had to be careful.

Mighty Class C Large [MT], San Francisco, skrevet over ett år siden

Super nice staff and the booking to drop-off via mighty camper was really great. You get the El Monte service and our vehicle wasn't really much older.

Mighty Class C Medium [MD], San Francisco, skrevet over ett år siden

It's a bit too big for two people. We don't have a problem if there are a few scratches on it. But we can't keep an eye on them all when we pick it up. Now we're looking forward to the return?